We know that plan members want to ensure they have enough medication at home during the COVID-19 pandemic. With many of us social distancing and self-isolating, it might be difficult for plan members to get to their pharmacy. Many pharmacies offer home delivery. But if a plan member’s pharmacy doesn’t have home delivery, we can help!
Together with McKesson Canada we are helping members with free home delivery.
To start the process, plan members can call 1-833-554-0731 and speak to a McKesson Canada representative. The representative will help coordinate the delivery.
McKesson’s Specialty Prescription Pharmacy Services offer home delivery for specialty medications. These medications may need special handling.
Rexall Direct™ offers home delivery for all other medications. They can deliver maintenance and acute medications.
A courier will deliver their medication. They’ll try to deliver within less than 5 business days. This might take longer due to current circumstances.
All medications are eligible for home delivery except narcotics and controlled substance medications. Provincial laws don’t allow pharmacists to mail these types of medications. Plan members must pick up these prescriptions at the pharmacy.
To learn more about McKesson Specialty Prescription Pharmacy Services, please visit them at mckesson.ca/specialty-pharmacy-services. To learn more about Rexall Direct™, please visit rexalldirect.ca/
Questions? We’re here to help.
Please check Sunlife’s Group Benefits COVID-19 website daily for updates.
If you have any questions, please contact us.